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Sewing Production · Almaty

Glasman LLP: 20 million tenge reinvested and production streamlined

How a sewing company reduced material, time, and defect losses in seven steps.
20 mln ₸
materials returned to production circulation
This much 'frozen money' was lying under the tables of the cutting workshop.
40 min → 0
daily time losses
technologists searching for fittings
7 improvements
in cutting, supply, quality, and culture
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Case Study Video

Kazakh-style Kaizen: How GLASMAN is Changing Production Culture
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About the Company

Glasman is one of the major manufacturers of men's classic clothing in Kazakhstan. The company was founded in 1998, and the factory is located in Talgar, near Almaty. They produce suits, jackets, trousers, shirts, knitwear, as well as uniforms for organizations and schoolchildren. Brand stores operate throughout the country.

Founded
1998 year
Production
Talgar, near Almaty
Employees
More than 250
Lines
Jackets, trousers, shirts, knitwear
Stores
Over 40 branded
Source: open data (gov.kz)

Why We Came to the Kaizen Center

Losses accumulated at every stage of production: from the cutting shop to quality control. It was necessary to organize and ensure that each employee was responsible for the quality of their section.
Materials were under the tables and not involved in circulation
High fabric consumption, no unified cutting control
Technologists spent up to 40 minutes a day searching for fittings
The carts were missing parts
Light shirts got dirty, there were defects and rework
The program allowed skipping stages, employees worked separately

What was and what it became

Before
After
Materials were lying under the tables and did not work
20 million ₸ returned to circulation
High fabric consumption and waste
Consumption has significantly reduced
Technologists spent up to 40 minutes searching for fittings.
Time losses have been eliminated.
The staff ran for the missing parts
Work begins with a complete set
Light shirts got dirty, there was a defect and re-cutting
Pollution eliminated
Stages could be skipped, data was entered with errors
The system does not skip stages, data is accurate
Employees worked in a scattered manner
Engagement increased, defects decreased

What was done: seven improvements

Money and Materials
Organized the Cutting Shop (5S)
Before
Large volumes of unused materials accumulated under tables and in areas: 'frozen money'.
Done
Implemented the 5S system: sorted through the piles, organized materials, established storage rules.
After
Materials worth 20 million tenge were returned into circulation, work zones were cleared.
Reduced fabric consumption
Before
High fabric consumption and no unified cutting control: excessive waste and losses.
Done
Computerized cutting and launched quality circles to find ideas for reducing losses.
After
Fabric consumption has significantly reduced, rolls that used to go to waste remain in the warehouses.
Time and Order on the Site
An internal 'accessories supermarket' was opened
Before
Technologists spent up to 40 minutes a day calling the warehouse and searching for clamps and other accessories.
Done
A 'supermarket' was organized directly on the site: a warehouse employee replenishes the stocks according to the schedule.
After
Time losses have been eliminated, technologists take what they need without distraction.
The rule of complete set introduced
Before
In cutting carts, collars and fittings were often missing, employees ran for parts.
Done
Standardized packaging: work does not start without a complete set.
After
Excess movements disappeared, work proceeds without interruptions.
Quality and Culture
Stains on Shirts Conquered
Before
Oil and dust from a dirty press stained light shirts: defect and additional recut.
Done
A standard and visual instructions for cleaning equipment were developed, personnel were trained.
After
Contour contamination eliminated, defect caused by this minimized.
Protected the process from errors (Poka-yoke)
Before
The program allowed skipping stages, data was entered with errors, and there was a high human factor.
Done
Introduced the Poka-yoke principle: the system does not proceed to the next stage until the previous one is completed.
After
Control was strengthened, data is accurate and timely, cost is better calculated.
Implemented the 'internal client' culture
Before
Employees worked in isolation and did not see how their work impacted the next stage. There were many interprocess defects.
Done
Introduced the rule 'Do not accept defects, do not create defects, do not pass on defects'.
After
Engagement increased, defects decreased, and mutual feedback and responsibility for workplace order emerged.
The "internal client" rule
"Do not accept marriage, do not create marriage, do not transmit marriage."

Key Takeaway

There is no single major reform behind the result. Seven small improvements have formed a system: order returned money to circulation, standards eliminated time losses and defects, and the "internal client" culture consolidated the outcome.

What You Can Take for Yourself

  1. Identify "frozen money": stocks that are idle.
  2. Eliminate searching and running around during the workday: everything needed should be in place.
  3. Agree that defects are not passed further.
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