Module 5. Problem Solving. PS

Problem Solving

Identify and eliminate losses. Engage staff in solving company problems and learn to generate ideas through practical tools, correctly determine the root causes of emerging obstacles, and systematically eliminate them.

Results of systematic problem-solving in the company: ✓ Cost reduction, reduced operation times, saving raw materials, and resources ✓ Elimination of causes of poor performance and defects ✓ Prevention of breakdowns, mechanization, improvement of tools and equipment arrangement, operation sequence ✓ Reduction of equipment downtime, reduced repair times ✓ Increased labor productivity, increased production output.

Format of conduct:

Practical Classes:

Instructor's visit for a practical session at the site of your business

Duration:

10:00 - 17:30 2 days of training at the KAIZENCENTER production base, 4 weeks of online meetings and individual visits to your business

Material Consolidation:

Individual support in implementing Kaizen over the course of a month

Course Volume:

2 days of productive training, 4 weeks of support to implement Kaizen tools into your business

Teaching Methods:

Mini-lectures, games and exercises

Training Curriculum

Day 1, 10:00-17:00

“Quality Circles”. The problem - a source for company improvements.

Example of conducting quality circles in Japan.

• Principles of quality circles. Rules for conducting.

• Problem-solving algorithm.

• Parameters for evaluating quality circles activities.

Teambuilding for quality circles, Belbin test.

Exercise. Team formation.

Business game “Production”.

Exercise Filling out the Problem Resolution Report (PRR).

System for collecting problems and suggestions in the company.

Types of initiatives. Options for collecting problems and suggestions.

Why ideas are not submitted. Correct problem formulation. 5W, 1H.

Exercise “Ishikawa Diagram”.

Exercise “5 Whys”.

Review of module 3 homework “Mapping”.

Day 2, 10:00 - 17:00

Practice at an actual enterprise.

Brainstorming.

Application of “5 Whys” and “Ishikawa Diagram” tools on the

enterprise.

Filling out the problem resolution report following a simulated quality circle,

creating an action plan for the enterprise.

Homework.

4 weeks after the training

Implementation of methods in your company, completing the homework.

Weekly Zoom meetings with the group and mentors or individually*